Contact information
Welcome to our customer care. Whether you have questions about sizing, need help tracking your order, or want to discuss a potential partnership, we are always happy to help!
Order & Product Support
- Returns & Exchanges: Want to change a size or return an item? Please contact us with your order number. Remember that items must be unworn, unwashed, and have all original tags attached.
- Damaged or Wrong Items: Did your package arrive damaged, or did you receive the wrong size/color? Send us a photo of the item and your order number right away, and we will solve it immediately.
- Sizing & Fit Advice: Unsure about how a specific garment fits? Drop us a line, and we will help you find the perfect size before you order.
Collaborations & Press
- Influencers & Creators: We love fresh styles and creative minds! If you want to collaborate with us, send an email with a link to your social channels and a brief idea of what you want to create together.
- Wholesale & B2B: Interested in stocking our collections in your store? Contact our sales team via email for wholesale catalogs and terms.
How to Reach Us
We aim to reply to all messages within 24 hours on business days.
- Email: backprintzclothing@gmail.com